RETURNS AND EXCHANGES
JC Athletic wants you to be satisfied with all of the products we offer. We go to great lengths to describe our products, offer detailed photos and offer size and fit recommendations to help you make the right choices. With that said, if you are not completely satisfied with your purchase, you may return unworn merchandise with all tags attached for an exchange or store credit within 30 days of purchase.
Because of health regulations, jockstraps/underwear that has been removed from its packaging, worn or laundered cannot be returned. Worn underwear can not be restocked.
We do not accept returns on items that are in unsatisfactory condition (soiled/worn), are missing original tags, or have been washed.
Before you return any products to us, please contact us at firstname.lastname@example.org for return/exchange instructions and a return authorization code. If you have it, please include your order number.
Most returns are processed within 5 business days after we receive your parcel. We will notify you via e-mail once we have received and processed the returned item.